The New Consumer Protection Act Is Set to Be Enforced from Today

Team SoOLEGAL 20 Jul 2020 4:44pm

The New Consumer Protection Act Is Set to Be Enforced from Today

New Delhi: The Ministry of Consumer Affairs has notified that most of the provisions of the Consumer Protection Act, 2019, will enter into force from today i.e. 20.07.2020.

Although the notification does not contain provisions relating to the construction and powers of the Central Consumer Protection Council (CCPC), the rules on the composition of the Central Council and its term have been notified.

According to Rohit Gupta, the chairman of Advertising Standards Council of India (ASCI), “these provisions shall apply to Consumer Protection Councils, settlement of consumer disputes through mediation, product liability, penalties for manufacturing, selling, supplying, etc. spurious goods or products containing adulterant and misleading advertisers."


In circumstances where the consumer is harmed, the penaltythat may be imposed upon the manufacturer, seller, or distributor up to Rupees Five lakhs andup to seven years in prison. If the incident by any chance lead tothe death of the consumer then a minimum fine of Rupees Ten lakhs and up to seven years in prison may be levied which may extend to life imprisonment.

Nonetheless, the consumer commissions at local, state and national level will now be able to entertain consumer complaints and the Central Consumer Protection Authority will be able to take suo moto action and refer cases for class action lawsuit to the National Consumer Dispute Redressal Commission, where a large number of consumers are impacted.

Tagged: New Consumer Protection Act   Ministry of Consumer Affairs   Central Consumer Protection Council   Advertising Standards Council of India   Authority   lawsuit  
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