Standards to control Fake and fraud reviews and ratings
Bivas Chatterjee 23 Nov 2022

Standards to control Fake and fraud reviews and ratings

When you are searching for any service or products in the internet you read and depends upon various reviews and ratings available in various ecommerce site or portals. Now you can imagine if the reviews or ratings are false, fake or fraud then you will be cheated. The sector which is most affected by Travel and Tourism, restaurant and consumers durables.

In order to stop the menace, from 25th November, 2022 as per standard on Online Consumer Reviews and Ratings introduced by Bureau of Indian Standards, every ecommerce site has to disclose their paid or sponsored reviews or ratings so that people are not confused or misinformed.

If any portal fails to comply the above standards, it will be taken as unfair trade practice and liable to pay compensation as per Consumer Protection Act.

India is the first country to introduce these standards. The website who will provide details of the paid or sponsored reviews will be given a certificate.   

Standards on Online Consumer Reviews and Ratings

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