Lawstreet Journal

Supreme Court accepts DGCA's recommendations on airfare refund, travel agents to get refund only for tickets booked by them

Lawstreet Journal 2 Oct 2020 6:21pm

Image courtesy: Lawstreet Journal Judiciary Supreme Court accepts DGCA's recommendations on airfare refund, travel agents to get refund only for tickets booked by them

The Supreme Court on Thursday (October 1, 2020) accepted the Directorate General of Civil Aviation (DGCA) scheme for a refund of money for air tickets booked during the COVID-19 lockdown.

A three-judge Bench, headed by Justice Ashok Bhushan, endorsed the DGCA credit shell scheme which will be valid till March 31, and disposed of petitions on refund of air tickets booked for/during the lockdown.

The Bench said in cases where air tickets had been booked through agents, a refund will happen through them only. It directed the Ministry of Civil Aviation to issue the necessary notification in this regard.

The verdict approving the DGCA scheme is likely to benefit thousands of air passengers whose hard-earned money remained stuck with airlines after their air tickets were canceled due to the lockdown.

The Supreme Court on September 25 reserved its orders on a PIL seeking a full refund for air tickets booked during the lockdown, after hearing counsel for petitioner Pravasi Legal Cell, various airlines, the Centre, and the Directorate of Civil Aviation.

On behalf of the Centre, Solicitor General Tushar Mehta had clarified that credit shell i.e. voucher facility can't be availed by travel agents who booked tickets during the lockdown.

Advocates representing airlines had talked about massive losses faced by them due to COVID-19 lockdown, while air travelers’ counsel had asserted that they can’t be made to suffer and their money has to be refunded.

The DGCA had earlier told the top court that a full refund shall be provided by airlines immediately for tickets booked during… Continue Reading...

Tagged: Airlines  
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