Lawstreet Journal

Suggestions Invited on Draft Electricity Rules for Consumers, Passed by Power Ministry

Lawstreet Journal 20 Sep 2020 3:20am

Image courtesy: Lawstreet Journal Executive Suggestions Invited on Draft Electricity Rules for Consumers, Passed by Power Ministry

FThe Government has prepared Electricity (Rights of Consumers) Rules, 2020 with an objective that in the power sector, electricity consumers are the most important stakeholders. The sector exists only because of them;therefore, it becomes necessary on the part of the government to provide satisfaction to the consumers. The government identified the key services, prescribed minimum service levels and standards with respect to these services, and recognized them as the rights of consumers.


The draft was circulated on 9th September to get suggestions from consumers. The last date to give suggestions is on 30th September after which it shall be finalized taking into consideration all the suggestions received. 


The draft includes the following main features:

-Reliability of service: SERCs to fix the average number and duration of outages per consumer per year for DISCOMs.

-Timely and simplified procedure for connection: Only two documents for connection up to load of 10 kW and no estimation of demand charges for loads up to 150 kW to expedite giving connection.

-Time period of not more than 7 days in metro cities, 15 days in other municipal areas, and 30 days in rural areas, to provide new connections and modify existing connections.

-2 to 5% rebate on serving bills with a delay of sixty days or more.

-Option to pay bills in cash, cheque, debit cards, net banking, etc but bills of Rs. 1000 or more to be paid online.

-Provisions related to disconnection, reconnection, meter replacement, billing, payment, etc.

-Recognition to the emerging category of consumers known as “Prosumers”. Persons who are consumers… Continue Reading...

Tagged: Government of India  
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