Lawstreet Journal

NCDRC launches E-Filing System for lodging of Consumer Complaints

Lawstreet Journal 9 Sep 2020 1:19am

Image courtesy: Lawstreet Journal Judiciary NCDRC launches E-Filing System for lodging of Consumer Complaints

The National Consumer Disputes Redressal Commission starts an e-filing system for complaints from September 7, 2020. According to the Notification from the NCDRC, the electronic filing of the consumer cases will be done through an online portal- https://edaakhik.nic.in. The Portal was launched by the commission in accordance with Rule 8 of the Consumer Protection (Consumer Disputes Redressal Commission) Rules, 2020. The portal was launched at 4:00 P.M. on September 7th, 2020. 

Rule 8 of Consumer Protection (Consumer Disputes Redressal Commission) Rules, 2020 states that: - 

“The electronic filing of the complaint in National Commission, State Commission and District Commission shall be effective from such date and for such category of cases as may be notified by the President of the National Commission from time to time.”

The National Consumer Disputes Redressal Commission (NCDRC), India is a quasi-judicial commission in India that was set-up in the year 1988 under the Consumer Protection Act, 1986. The head office of this organization is in New Delhi. The commission has always been headed by a sitting or a retired judge of the Supreme Court of India. The first President of the commission was Hon’ble Mr. Justice v. Balakrishna Eradi. 

The current President of the commission is Hon’ble Mr. Justice R.K. Agrawal, who is the successor of Hon’ble Mr. Justice D.K. Jain. Section 21 of the Consumer Protection Act, 1986 says that the National Consumer shall have jurisdiction to entertain a plea valued more than one crore and also have the appellate and revisional jurisdiction from the orders of… Continue Reading...


Tagged: National Consumer Disputes Redressal Commission   NCDRC  
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tek chand sharma   15 Jan 2021 6:22pm
Sir, I want to file appeal.
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