Lawstreet Journal

E-Grocers, Bigbasket And Pharma Industry Experience Downfall Amid Covid-19

Lawstreet Journal 24 Mar 2020 4:33pm

Image courtesy: Lawstreet Journal Business E-Grocers, Bigbasket And Pharma Industry Experience Downfall Amid Covid-19

E-commerce websites providing everyday groceries such as Grofers, Bigbasket and Pharmacies such as firm like 1mg complained of experiencing a tough time to fulfill the demands of the customers as many of the local authorities have implemented a complete lockdown in states including their warehouses and have also restricted the movement of trucks carrying supplies amid the nationwide curfew measures undertaken on March 22, 2020 to regulate the spread of COVID-19.

The complaints were made regarding the cancellation of lakhs of orders despite e-commerce of essential good, and food items being exempted from restriction orders by the government to stop panic buying and also ensure delivery of essential goods.

The exemption will be applicable for e-commerce operations, warehousing, logistics, wholesalers’ vendors and delivery partners, the Department of Consumer Affairs informed states on Saturday.

Grofers CEO Albinder Dhindsa, who took to Twitter to express the concern over the development, requested govt authorities to convey clear communication in this regard.

“Unfortunately, the message isn’t getting to local authorities. @Grofers facilities and partner stores being shut and trucks carrying essentials not allowed in”, he said.

Trucks bringing supplies to the warehouses were stopped in states like Uttar Pradesh, Maharashtra, Karnataka and Telangana.

Bigbasket, Milkbasket and 1mg also complained of facing similar problems such as delayed deliveries and an inability to accept any new orders in several locations.

“We are facing the same issues. Unfortunate that delivery of medicines are getting delayed since the police is not informed what is essential. Hoping the message of essential services is conveyed to the forces on the ground”,said Prashant Tandon, CEO… Continue Reading...

Tagged: Corona Updates  
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