Lawstreet Journal

Carry bags printed with store logo and name must be given free of cost to customers: District Consumer Disputes Redressal Commission – II, Hyderabad [READ ORDER]

Lawstreet Journal 24 Feb 2021 12:34am

Image courtesy: Lawstreet Journal Judiciary Carry bags printed with store logo and name must be given free of cost to customers: District Consumer Disputes Redressal Commission – II, Hyderabad [READ ORDER]

In deciding a complaint filed by a 21 years old student, Baglekar Akash Kumar, the District Consumer Disputes Redressal Commission – II, Hyderabad ordered the opponent supermarket to provide the carry bags which contain the store name and logo free of cost to all customer.

The complainant made a purchase at the store of the opposing-party in June 2019, the bill amount charged by the store included Rs. 3 for the plastic carry bags provided. The bag had the name and logo of the supermarket.

The complainant, as party-in-person, argued that charging a price for the carry bags on which the store’s name and logo are printed amounts to using the customers as advertisement agents at the cost of the consumer himself. Such a practice was argued to amount to an Unfair-trade practice under Section -2 (1) (r) of the Consumer Protection Act, 1986.

A similar case decided by the Chandigarh Consumer Court where Bata company was asked not to use its customers as advertisement agents were quoted by the complainant to support his argument.

The opposing-party, the supermarket, on its part argued that the complainant had a choice to buy or not to buy the carry bag and was in no way forced by the store. Further, it was argued that the store was facilitating the consumer by providing them with quality plastic carry bags meeting the necessary standards in compliance with the Plastic Waste Management Rules, 2011 as amended in 2018. There was no restriction imposed on the consumer from bringing his… Continue Reading...


Tagged: District Consumer Disputes Redressal Commission  
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